Retavon Retavon

Software for hot tub and spa dealers, in open beta

Retavon serves specialty retailers of every kind. Hot tub and spa dealers come first: the beta covers the whole of a dealer's day, from the wet test to the tenth service call, with the parts of the job no other retailer has.

Join the hot tub beta Everything Retavon does

Built for how a spa dealer works

Everything in Retavon applies, plus these, made for the way spas are sold, delivered and looked after.

  • Water testingTest water at the counter, or import your lab's export and match each sample to its customer.
  • Doses and the pack to sellDoses come from your own dosing rules, scaled to the spa's volume, with the smallest pack that covers each one ready to ring up.
  • Spa packagesA spa with its cover, steps and delivery at one price, plus the factory options: shell, cabinet and jets.
  • Serialized spasEach spa tracked by serial number from the purchase order to the backyard, then kept as the customer's equipment.
  • Crane and site checksRecord whether the site is ready and book the crane or the electrician with the delivery.
  • Service with warrantyWork orders against the customer's own spa, with warranties tracked, and manufacturer claims through the API.
  • Care plansRecurring service visits or chemical shipments, each cycle becoming its own order.
  • FinancingLenders, promotions and monthly payment estimates on the sale, with the lender's decision and funding recorded.
  • Floor-plan loansEach financed spa tracked against its lender, ready for the floor-plan audit.

The service desk, at a glance

Open work orders, oldest first, each with the customer's spa and its year. A job with no visit booked says so, with Book a visit beside it.

Open work orders in Retavon, oldest first: each shows the customer, what they report, the store, the spa and its year, how long it has been open, and whether a visit is booked.Open work orders in Retavon, oldest first: each shows the customer, what they report, the store, the spa and its year, how long it has been open, and whether a visit is booked.

From the staging sandbox, with made-up customers.

Where the beta stands

What works today, and what does not yet.

Working In the beta now

  • Sales, counter and inventoryQuotes, orders, deposits, tickets, serialized stock, purchasing and transfers.
  • Delivery and serviceScheduling, routes, the field screens, work orders and care plans.
  • Water careCounter tests, lab imports and dosing.
  • The booksJournal entries as things happen, financial statements and the owner's numbers.
  • The API for agentsEvery operation the web app uses, with agent keys and the audit trail.

Not yet Still to come

  • Card paymentsBuilt on Stripe, including card readers at the counter and on delivery day. Running in test mode only.
  • Email and text messagesTemplates, automations and consent checks are built; messages are not sent yet.
  • QuickBooksJournal exports are prepared; the connection to QuickBooks is not built yet.
  • Moving in your recordsImporting from the system you use today is not built yet.
  • Lenders and labsFinancing decisions and lab results are entered or imported, not linked live.

Join the open beta

Write to us with your store's name, how many locations you run, and the system you use today.

Email hello@retavon.com